End Of Tenancy Cleaning Wimbledon Frequently Asked Questions
Q: What is End Of Tenancy Cleaning?
A: End of tenancy cleaning is a special service, which include the cleaning of absolutely everything in the property. It is much, much deeper than usual regular domestic and spring cleaning. The service must be done to the highest standards.
Q: Do you clean the oven during with your End Of Tenancy Cleaning?
A: Yes, we clean the oven. We use really strong professional preparts for the perfect clean. No matter of the size- we will do all the best for an perfect results.
Q: Do you clean the fridge during the End Of Tenancy Cleaning?
A: Yes we clean the fridge/freezer. It must be empty and defrost. For better results, we recommend that to be happend at least 24 hours before the cleaning service.
Q: What is your working time?
A: You can contact us 24 hours/7 days a week. It could be by phone, booking form or email. Once, we have your enquiry we will get in touch with you shortly with free quote.
Q: Do you provide the cleaning materials for End Of Tenancy Cleaning?
A: Yes, our teams will bring all the cleaning equipment need it for the best end of tenancy clean. We use only professional products and machines.
Q: Is it including the carpet cleaning in your price for an End Of Tenancy Cleaning?
A: There is additional charge for carpet cleaning, but it will be included in your quote.
Q: Do you clean the windows?
A: We clean the windows only inside in the property.
Q: Do you guarantee deposit back with End Of Tenancy Cleaning?
A: Yes. Our priority is the customer satisfaction. That is why you have to be 100% sure, that you will take your deposit back.
Q: Do you offer re-clean if the landlord or estate agency is not happy with the result by the End Of Tenancy Cleaning?
A: Yes, we do re-clean free of charge, if there is something missed during the cleaning service.
Q: How long the End Of Tenancy Cleaning will take?
A: It depends of the condition on the property. Also sometimes the service could be made by one person, team of two, three and etc. But normally it will take for small size property 4-5 hours and 8-10 for bigger.
Q: Do i have to pay for parking?
A: Normally, most of the clients have parking space or provide visitor permit badge for the End Of Tenancy Cleaning team. If this is not possible, there is small additional charge.
Q: Do i have to be in the property during the End Of Tenancy Cleaning Service?
A: No. We need just access to the property. There is two options- someone to be at the property, when we arrive, or another option is to arrange key collection. After the end of the End Of Tenancy Cleaning we can post the key thru the letterbox.
Q: Is your price for End Of Tenancy Cleaning include VAT?
A: Our quote is a final price.
Q: Do you clean the walls?
A: No, we don’t recommend cleaning of the walls from stains, because this could damage them. We remove the dust and cobweb.